Terms & Conditions

We recommend that customers thoroughly read our terms and conditions before making a purchase or sharing personal information. By using our website, you agree to these terms Additionally, you confirm that the information provided during the checkout process is accurate, up-to-date, and not fraudulent. 

How We Work ?

Our ordering process is designed to be simple and hassle-free. Once an order is placed on the website, an automatic confirmation email is sent to the customer. If you do not receive this confirmation within 24 hours, please contact us immediately, as this could mean the order was not verified by our system and may not be processed. Before that check your spam folders.

1. Prices

All prices are excluding import duties and taxes.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. Certain deliveries require custom charges applicability. In such a scenario, once the order gets delivered to the destined country, the recipient (customer) is responsible for paying the customs charges. Please read our shipping policy for more information.

3. Returns

WishGrabber will happily accept returns subject to our Return Form

4. Safe Shopping

Your information is never stored without your consent. We offer secure payment methods, including Visa, MasterCard, American Express & Square. To protect your data online, we use Secure Sockets Layer (SSL) encryption, ensuring that your sensitive financial details remain safe and protected. Rest assured, your information will not be compromised in any way.

5. Order Cancellation

The request for cancellation of your order will be only accepted upon conditions declared below:

  • A $10.00 processing fee is deducted if an order is canceled from the customer’s end.
  • For canceling within 3 days, there will be a 20% deduction from the total payment.
  • For canceling within 7 days, there will be a 30% deduction from the total payment.
  • No cancellation will be honored if the requisition comes after 7 days from the order placement.

6. Return and Exchange Policy

  • Returns and exchange requests can be initiated within 15 days of order delivery.
  • No return or exchange requests will be entertained after the mentioned timeframe.
  • Exchange items may take 10-15 days to be shipped.
  • Refunds are processed after receipt and assessment of the returned item.
  • Refunded payments may take 15-20 business days to be processed.
  • Shipping costs are non-refundable.
  • Deduction of the restocking fee is applicable for returned items.
  • Damages occurred by the customer or used products will not be entertained for a refund/Exchange.

7. Errors and Inaccuracies

  • Our goal is to provide complete, accurate, and up-to-date information on our website.

  • However, no website can be entirely free from human or technical errors.

  • This site may contain typographical errors, inaccuracies, or omissions, including details related to pricing and product availability.

  • Some information may not always be fully complete or current.

  • We reserve the right to correct any errors, inaccuracies, or omissions — including after an order has been submitted — and to update or change information at any time without prior notice.

  • We take extensive measures to ensure our product photos accurately represent each item’s size, color, shape, and overall appearance.

  • Please note that the actual product color may vary slightly from what you see on your screen.

  • Screen displays (monitors, phones, tablets) may show colors differently depending on individual device settings and manufacturer calibration.

  • We cannot be held responsible for slight color variations upon delivery.

  • We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

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