Frequently Asked Questions (FAQs)
What payment methods do you accept?
We accept all major cards (Visa, MasterCard, American Express),PayPal, and other payment options like Apple Pay and Google Pay. We also offer buy now, pay later options through select providers.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order in your account under “Order History.”
How long will it take to receive my order?
Shipping times vary based on locations, products and shipping method. Custom made products delivery typically takes [8-15 business days]. International shipping may take longer. Note: Saturday & Sunday not included in this time frame.
Do you offer free shipping?
Yes, we offer Free Shipping on selected destinations. For more information check our checkout page.
What is your return policy?
Please Read, Return & Exchange
How do I return or exchange an item?
Please fill out this form.
Do you Ship Internationally ?
Yes. We ship world wide with few exceptions
Is my payment information secure?
Yes, we use SSL encryption and secure payment gateways to ensure your personal and payment information is safe and protected.
I forgot my password. How can I reset it?
If you’ve forgotten your password, click on the “Forgot Password” link on the login page. You will receive an email with instructions on how to reset your password.
What should I do if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please contact our customer service team immediately via this form.
How do I contact customer service?
You can always reach out to us through the Contact Us form or drop us an email. We would love to hear from you.