SHIPPING POLICY

We aim to process and dispatch all (in-stock product) orders within 72 business hours from our fulfillment facilities. During our busiest Holiday Season (October through January), processing times may require up to 3 additional business days due to increased order volumes. Please note that weekends and public holidays are not included in processing times.

Orders placed after 9:00 PM EST will begin processing on the next business day. Orders submitted after 9:00 PM EST on Friday will typically be processed and shipped on the following Monday.

To provide faster and more efficient service, we ship from multiple warehouse locations. Depending on product availability, your order may be fulfilled in separate shipments. If your purchase contains items stocked in different warehouses, you may receive multiple packages. Please note that free shipping is not available in holiday season.

Estimated delivery times begin after your order has been dispatched and do not include weekends or public holidays. While we strive to meet all estimated delivery windows, transit times may vary depending on the shipping carrier, destination, weather conditions, customs processing, and other circumstances beyond our control.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your package every step of the way.

If you need fast shipping for international orders, please contact our customer service at care@wishgrabber.com

 

Damages 

 

 WishGrabber is widely familiar all over the world regions because of its distinguishing process of fair dealing. We cooperate with the most reliable courier delivery services. We even facilitate our esteemed clients by sending emails to them and letting them about their tracking and shipping information as the purchased product has been dispatched from the initial place of pick. In case if you have not received your product information due to any unavailability, you may contact via Live chat or contact us form, for further information or tracking details. So that your parcels can be delivered to you without any delay.

 

Valid Address of Shipment

We significantly depend on you to let us know your precise shipping or mailing address along with the contact number and appropriate information. Because we never use the PO Boxes APO/FPO addresses for sending customers’ products. For that reason, it is compulsory that you should give us your complete address for the shipping of your products to the desired destination.

 

Receiving Notifications

Once you have placed your order on WishGrabber, you will soon be notified by a specific note about the confirmation of your order and a comprehensive copy of an invoice of your purchased product. In this case, if you have not received such a note, it means that your precise registration has been failed due to some reasons that may be any technical problem. This will further mean that your product will not be shipped or not sent to the destination and you must wait until you receive any confirmation receipt sent to you.

For standard shipping, orders will be delivered by the national postal service of the destination country. You might be required to sign on the package to receive the item, so please choose an address where someone is available during business hours.

For failed deliveries and non-receipts, if you have not received the product after receiving the delivery notification, please contact us within 7 days of receiving the delivery notification. We will assist in investigating the issue and arrange for a reshipment if necessary. Please note that if you do not report the issue within 7 days of receiving the delivery notification, we reserve the right to refuse further assistance.

 

Claiming For Delays or Damaged Products

WishGrabber is always there to care for our esteemed customers in favor of compensation if any advance purchased product is unable to ship or not received at the destination or you are unable to track your product in any way till the estimated time period. The credit amount will be returned to your credit card account through which the payment was done, or any replacement will be provided as a matter of compensation. Regrettably, if you found any product with anonymous damage type or something improbable, then you are permitted to contact us via contact us form within 14 business days after receiving the delivery parcel at your destination concerning the issue or damage.

 

Delivery Time Estimation

WishGrabber is devoted to send an email with a note about the purchased product and shipping information to the customers including tracking ID and all. It will take just about 5 to 25 business days to be delivered (subject to availability of a special shipping line for your country) at your provided address after shipping.